Refund policy
REFUND POLICY — Renuvo Last updated: August 2026 30-DAY MONEY BACK GUARANTEE We offer a 30-day money back guarantee on all orders, including sale and promotional orders. If you're not satisfied with your Renuvo for any reason, contact us within 30 days of delivery and we'll issue a full refund. No questions asked, and you're welcome to keep the device. HOW IT WORKS 1. Email us at getrenuvo@gmail.com within 30 days of delivery.2. Include your order number.3. We will process your refund within 10 business days. No return shipment required. That's it. We don't require you to send anything back, and we don't require original packaging or an unused item, because we stand behind the product. DAMAGES AND ISSUES Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate and resolve it. REFUND TIMING Once your refund is approved, it will be processed within 10 business days. It may take additional time for your bank or credit card company to post the refund to your account. EUROPEAN UNION 14-DAY COOLING OFF PERIOD If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification, in addition to the guarantee above. CONTACT US Renuvogetrenuvo@gmail.com © 2026 Renuvo. All rights reserved.